Reviews
Excellent as always -
Great location, plenty of parking, clean and spacious room with everything you need in them. Have stayed twice now and will certainly be back.
Reviewer: Paul| Mon 4th Sep 2023 | 1 year ago
You wouldn't believe it! -
Was booked into Dr Greys Hospital in Elgin for an operation on my hand, and booked into St Michaels guesthouse for 1 night, planning to drive home the following day. The hospital then told me I would have to stay overnight, so sent a message to St Michaels advising them of this and requested them to cancel my room, which I had paid in advance for (£129). I then received a short reply back refusing to return my money, stating that if everyone did that they would be empty every night. What an appalling unhelpful response. So, they kept my £129 and no doubt took a booking for the room as they had advertised it as their last room.
Response
I am very sorry that you feel this way , I can assure you we did not sell the room , we had other cancellations due to flight cancellations.it was our last room on booking.com, had you booked direct in the first place you would have had a more flexible booking , but to cancel on the day and expect a refund is unheard of in this industry.My reply was after your message saying it was appalling that i did not refund you. Hopefully other guests shall read this and realise there was nothing bad about the house or service as you didnt check in
Reviewer: Jos D | Thu 31st Aug 2023 | 1 year ago
Lovely Accommodation -
This property was booked for work.The room we had was the family room for 3 staff and was very clean, comfortable and spacious.Close to where we were working in Elgin.I would recommend.
Response
Thankyou for your lovely review
Reviewer: Linda G | Mon 21st Aug 2023 | 1 year ago
Would Recommend -
Walking distance to eateries.Clean comfy beds, great breakfast friendly host.
Reviewer: Margaret | Fri 18th Aug 2023 | 1 year ago
Perfect stay -
* tolles Haus und nette Leute* schönes, sauberes Zimmer* liebevoll eingerichtet* leckeres Frühstück
Reviewer: Anja | Thu 17th Aug 2023 | 1 year ago
Lovely accommodations-
St. Michael’s is a very nice guest house. The rooms are clean and spacious. The staff is friendly and helpful. We were able to relax comfortably after walking around the town seeing the sights. I highly recommend this guesthouse and would definitely stay here again.
Response
Thankyou for your review and hope to see you again.
Reviewer: Joanne| Mon 14th Aug 2023 | 1 year ago
Absolutely Wonderful -
St. Michael's Guest House was a perfect place to stay in Elgin.The place is beautiful.The rooms were so comfortable and lush.The bathroom was beautiful and clean. And our host was so hospitable.
Response
Thankyou for your lovely review
Reviewer: Mireya Q | Fri 11th Aug 2023 | 1 year ago
Only one night in an old house -
Lovely place. Good breakfast. Very efficient hostess
Response
Thankyou for your review
Reviewer: Monica P | Fri 4th Aug 2023 | 1 year ago
Excellent -
I would just like to say I had a fantastic stay at St Michael’sHazel is a wonderful host very helpful and kindThe breakfast spread is wonderfulKind regardsJohn
Response
Thankyou for your review ,hope to see you again.
Reviewer: John I | Thu 29th Jun 2023 | 1 year ago